Before you write
Two things make a bug much faster to fix: tell us what you were doing when it happened, and which device you were on. A screenshot is worth ten sentences.
Common questions
How do I delete my account?
Open the menu, go to My account, then Delete my account. If you own the stable, this also deletes the stable and everything in it, and the app warns you before you confirm. You can also write to privacy@hopon.horse and we will do it within 30 days.
Someone on my team cannot see their tasks.
It is almost always a role. Open the menu, go to Stable, then Client access and invitations, and check what role they were given. Roles decide what each person sees.
Can my clients see the whiteboard?
No. The board is internal to your team. Clients see their own horses and their own calendar, nothing else.
What does HopOn cost?
HopOn is free while we build it with our first barns. When pricing starts, we will tell you well before it applies to you.
HopOn is not a veterinary service. The app keeps your records, it does not give medical advice. For anything urgent about a horse, call your vet.